Complete cloud-based HMS — front desk, POS, kitchen, inventory, staff, finance, and multi-branch management. Built for East African hospitality.
Trusted by hotels across Kenya
Everything You Need
From the front desk to the kitchen to the back office — every module works together seamlessly.
Reservations, check-in/out, room management
Restaurant orders, kitchen tickets, waiter PINs
Venue booking, catering, event management
Stock control, reorder alerts, supplier management
Roles, access control, attendance, shifts
Revenue, expenses, chart of accounts
Occupancy, revenue, staff performance
Task management, preventive maintenance
Multi-level approvals for finance & HR
Manage multiple properties from one dashboard
Live updates across all terminals and devices
Time tracking, shifts, leave management
Transparent Pricing
All prices in KES/month. Annual billing saves up to 20%. Upgrade or downgrade anytime.
Perfect for small guesthouses & B&Bs up to 15 rooms
Ideal for mid-size hotels 15–40 rooms
All applications are reviewed before activation. Need a custom plan? Contact us on WhatsApp
Client Reviews
Real feedback from hotel owners and managers across East Africa
"The inventory and stock management has saved us a lot. We used to have huge losses from kitchen waste. Now everything is tracked and we get low stock alerts automatically."
Grace Wambua
Hotel Owner · Bahari Lodge Malindi
"SmartHotel transformed how we manage our property. Check-in is now under 2 minutes and our kitchen runs smoother than ever. Highly recommended for any Kenyan hotel."
Joseph Otieno
Hotel Owner · Guest Mombasa
"Finally a hotel system built for African hotels. Finance module is excellent — we can track all M-Pesa payments and generate reports instantly. Best investment we made."
Ahmed Salim
General Manager · Jambo Accommodations
"Very comprehensive system. The multi-branch feature allows me to manage our two properties from one screen. Staff attendance module is also very accurate."
Peter Kimani
Operations Manager · Savanna Guest House Nakuru
"The system is easy to use for our staff. The POS and reservations work perfectly together. Support team is always available on WhatsApp when we need help."
Sister Mary Njeri
Administrator · Christian Guest House Kisumu
"SmartHotel ERP is exactly what hospitality businesses in Kenya need. The pricing is fair and the system is reliable. I recommend it to every hotel owner I know."
Fatuma Hassan
Hotel Owner · Palm Court Lamu